At Mesha, we take our trust and brand very seriously. Ensuring that our users can rely on the professionals listed on our platform is paramount. That’s why we have implemented a rigorous verification process to uphold the highest standards of quality and integrity. Professionals who earn the ‘Verified by Mesha’ badge have demonstrated their commitment to excellence and reliability. Here’s an in-depth look at the steps involved in our verification process:
1. Call with Our Team
The first step in the verification process is a comprehensive call with our team. During this call, we review the professional’s background, experience, and the services they offer. This conversation allows us to get a better understanding of their expertise and how they conduct their business. We also discuss their motivations for joining the Mesha platform and their commitment to providing top-notch service to our users.
2. Reference Checks
Next, we conduct thorough reference checks. We reach out to colleagues, former employers, and other professional contacts to gather feedback on the individual’s work ethic, reliability, and professionalism. These references provide valuable insights into the professional’s reputation and track record in their industry.
3. Customer Checks
To further ensure the quality of our verified professionals, we conduct at least two customer checks. We speak directly with previous clients to hear about their experiences working with the professional. These conversations help us understand how well the professional communicates, meets deadlines, and handles challenges. Positive feedback from satisfied customers is a strong indicator of a reliable and competent professional.
4. Accreditation Review
Finally, we perform an accreditation review. We verify any certifications, licenses, or memberships in professional organizations that the individual claims to hold. This step is crucial in confirming that the professional possesses the necessary qualifications and adheres to industry standards and regulations.
Types of Professionals on Mesha
It’s important to note that Mesha has two types of professionals on its platform: verified and unverified.
Verified Professionals: These individuals have successfully completed our rigorous verification process and have earned the ‘Verified by Mesha’ badge. This badge signifies their commitment to excellence and reliability, giving users peace of mind when choosing to work with them.
Unverified Professionals: While unverified professionals are still allowed on our platform, they have not gone through the same extensive vetting process. Users can still review their profiles and decide whether to engage with them, but they should be aware that these professionals have not been subjected to the same level of scrutiny as verified ones.
At Mesha, our goal is to create a trusted marketplace where users can confidently connect with high-quality professionals. Our verification process is designed to ensure that only the most reliable and competent individuals receive the ‘Verified by Mesha’ badge. By maintaining these high standards, we aim to foster a community built on trust, integrity, and excellence.
If you’re a professional looking to join our platform, click here.