Karbon vs Canopy [2024]
Many accounting firms today are turning to automation to make accounting easier and more efficient. This integration of automation has gained popularity among small and medium-sized businesses aiming to modernize their operations and streamline their accounting tasks. By integrating automation, businesses can automate repetitive tasks and manual data entry that would otherwise require human intervention. The software programs highlighted in this blog, Canopy and Karbon, can be seamlessly integrated into existing workflows to facilitate quick and efficient scalability for businesses.
Karbon and Canopy are commonly utilized by accountants in their daily activities. Karbon provides functionalities such as time tracking, CRM integration, and document management, whereas Canopy offers features like email marketing, billing automation, and data analytics.
In this blog, we will compare Karbon vs. Canopy so you can determine which one is better suited for your needs.
What do Karbon and Canopy do?
What is Karbon?
Karbon provides a practice management platform that integrates various isolated components within a firm, such as teams, clients, systems, and data, consolidating them into a unified location, regardless of whether they are working remotely or in the office.
About canopy
Canopy assists in enhancing your business management by equipping you with the necessary resources to effectively monitor your financial affairs. This ensures that you possess all the crucial data required for making prompt and efficient decisions.
| Feature | Karbon | Canopy |
| Pricing | $75 per month | $66 per month |
| Client contextInstantly search across all your client data and get instant answers | No | No |
| Create recurring and automated emails | Yes | Yes |
| Executive SummariesGenerative interactive executive summaries for clients to interact with your reports | No | No |
| Generative AI emailsCompose emails with 1-click | Yes | No |
| Tax resolution | Yes | Yes |
| VaultLet clients upload files with branded file storage | Yes | No |
| CRMManage clients and relationships | Yes | Yes |
| Integrated with Quickbooks and Xero | Yes | Yes |
| Chrome Extension | No | No |
The Difference between Canopy and Karbon
Ease of Use
Karbon has a modern interface, but there have been issues reported with the calendar and email integrations. An updated calendar is expected to be released this summer, and most users connect Karbon’s email integrations to Canopy. The task list in Karbon has been described as overwhelming, particularly for new users.
Canopy offers excellent migration tools, a comprehensive knowledge base, and tutorials to assist with system operation. Users have raised concerns about the task feature being cumbersome. Canopy is praised for its continuous software enhancements and new integrations. Nevertheless, users often express dissatisfaction with the customer support provided by the application.
Customer Service
Karbon has extensive resources, a fast response time, and various contact methods, such as chat and email. However, Karbon does not offer phone support.
Canopy offers helpful resources including video tutorials, webinars, and a deep knowledge base. Their response time is quick via chat, phone, and email.
Integrations
Karbon has broad native integrations to a suite of apps including Gmail, Microsoft Office 365, Microsoft Exchange, QuickBooks, and Zapier. These integrations allow you to connect your email and other ecosystem apps to streamline your data and automate common processes.
Canopy offers zapier integrations and templates for pre-configured workflows or DIY tools. Canopy keeps itself in constant contact with contacts, client data, and email communications.
Communication
Karbon – For communication with clients, Karbon offers basic email management features like
Email Comments where you can Add notes on emails to discuss internally
Integrated Email where every email between your client and anyone on your team, in one single place.
Canopy – You can communicate with your team members effectively without relying on an external tool. For every task, you can use the comments tab to give feedback to your team members internally.
The final word – Canopy or Karbon?
Canopy and Karbon exhibit similarities, yet they differ in certain aspects. Canopy boasts a larger user base and a wider range of features, whereas Karbon adopts a more systematic approach when introducing new features.
However, Karbon excels in providing seamless integration with email services and direct integrations with other leading software. To determine the most suitable practice management system for your business, it is advisable to compile a list of required functionalities and gather feedback from your team.
But if you really want to elevate relationships with your clients and ease up your daily operations, do check out mesha. It offers features that both Canopy and Karbon don’t.
For instance: Mesha allows accountants to generate interactive Executive summaries based on the monthly Quickbooks and Xero reports. From adding graphs and visualizations in seconds to providing a chat that lets clients ask questions directly with the AI on their reports, this will transform your client relationship and help you stand out from the crowd.
Plus It saves you valuable time by summarizing lengthy email threads, eliminating the need for tedious reading. Additionally, it offers automated monthly emails for document requests, statements, and reminders to streamline routine tasks.